COVID-19 Protocols and Safety

We ask that if you are sick or have been exposed to the coronavirus that you call our office to reschedule your appointment. If you have recently traveled please wait at least 14 days after returning to visit our office. These rules will remain in place until it is no longer a recommendation of the CDC or any local governing bodies. This protocol is put in place to protect all patients and staff.

Charlotte NC sleep apnea patient safety

Arriving For Your Appointment

Please only enter our waiting room when we have contacted you to let you know your chair is ready. This can be done via text or phone call and will be pre-arranged when scheduling or confirming your dental appointment with Dr. Prendergast. This method helps avoid exposure to others, potential infection, and maintains social distancing requirements. For any patient needing to be in the waiting room prior to their appointment due to travel arrangements or other reasons, we will have seating spaced apart for safe relaxation.

Staff and Patient Personal Protection

Wearing masks and the use of personal protective equipment (PPE) are now almost commonplace for many of us as we move about in daily life. Our staff will be wearing appropriate PPE and we will be requiring patients to wear a mask as they enter and exit our office. This is in accordance with state and federal recommendations and current CDC guidelines. Hand sanitizer will be available and offered to all patients upon entry to minimize the spread of germs on contacted surfaces. Our team follows proper handwashing techniques both before and after putting on gloves.

Questions or Concerns

If you have questions or concerns about any of these changes, please call our office at 704.746.3160. Our staff will be happy to answer them as best we can and provide resources as needed when we don’t have the answers. We are working together to provide a safe, comfortable, and caring environment for addressing your oral health needs.


704.746.3160 Carolina Sleep Solutions
3111 Springbank Lane, Suite F2
Charlotte, NC 28226